Hors-Champ
Customer support
Customer support
Hors-Champ is an online shop for creator, photo and video accessories. This page explains how to get help before or after an order.
Before ordering
Each product page shows the product price before shipping. Shipping options, delivery costs, possible taxes and the final total are shown at checkout based on the delivery destination.
If you are looking for a simple starting point, visit the creator gear under 20€ selection.
After ordering
After checkout, customers receive order information through Shopify. Keep the order confirmation email so the order number can be used if support is needed.
Questions about products
For common questions about shipping, checkout and products, visit the FAQ page.